Recalls · problems · safety

2020 Jeep Grand Cherokee: recalls and problems

3 recalls and 238 owner complaints on file with NHTSA. The most-reported problem area is electrical system.

3recalls
238complaints
24crashes reported
5fires reported
13injuries reported

Recalls

Check recalls for your exact VIN

Most common problems

  • Electrical System66 · 28%
  • Unknown Or Other63 · 26%
  • Engine50 · 21%
  • Power Train38 · 16%
  • Fuel/Propulsion System17 · 7%
  • Vehicle Speed Control15 · 6%
  • Service Brakes13 · 5%
  • Steering13 · 5%
  • Air Bags10 · 4%
  • Forward Collision Avoidance9 · 4%

What owners report

Electrical System,Service Brakes,Forward Collision Avoidance

Abs module completely malfunctioned from a shortage. threw up 7 different codes, even threw up my check engine light for a bit. can’t even use cruise control because my “memory system” and “park sense” are unavailable. sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. i see many recalls for 2020 jeep grand cherokee’s, and believe mine should be included. i should’ve have to

Electrical System

The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help

Unknown Or Other

The dashboard material has come loose and bubbled up. this issue is concerning in that: 1) the structural integrity of the dashboard itself is uncertain; failed adhesive alone can't account for this (my photo doesn't do it justice), 2) if allowed to continue, the material has the potential to fully come loose, thus leading to disruption of the visual field to safely see, and 3) materials and debris have the potential

Unknown Or Other

Exhaust system design defect. original manifold system started to fail at approximately 40,000 miles, allowing co gasses to enter vehicle cabin exposing passengers, including children, to potentially deadly exhaust fumes. jeep, jeep service centers have known since at least service bulletin 09-19-23 that the hangers and brackets used in the manifold system are not robust enough in design to “accommodate thermal expa

Excerpts from complaints filed with NHTSA. They are owner reports and have not been verified.

Crash-test ratings

VersionOverallFrontalSideRollover
2020 Jeep Grand Cherokee SUV 4WD★★★★★★★★★★★★★★★★★★★★
2020 Jeep Grand Cherokee SUV 2WD★★★★★★★★★★★★★★★★★★★★

Source: NHTSA recalls, complaints and NCAP APIs, covering GRAND CHEROKEE, GRAND CHEROKEE SRT, GRAND CHEROKEE TRACKHAWK. Last refreshed 2026-09-29.