2020 Jeep Grand Cherokee: recalls and problems
3 recalls and 238 owner complaints on file with NHTSA. The most-reported problem area is electrical system.
Most common problems
What owners report
Abs module completely malfunctioned from a shortage. threw up 7 different codes, even threw up my check engine light for a bit. can’t even use cruise control because my “memory system” and “park sense” are unavailable. sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. i see many recalls for 2020 jeep grand cherokee’s, and believe mine should be included. i should’ve have to
The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help
The dashboard material has come loose and bubbled up. this issue is concerning in that: 1) the structural integrity of the dashboard itself is uncertain; failed adhesive alone can't account for this (my photo doesn't do it justice), 2) if allowed to continue, the material has the potential to fully come loose, thus leading to disruption of the visual field to safely see, and 3) materials and debris have the potential
Exhaust system design defect. original manifold system started to fail at approximately 40,000 miles, allowing co gasses to enter vehicle cabin exposing passengers, including children, to potentially deadly exhaust fumes. jeep, jeep service centers have known since at least service bulletin 09-19-23 that the hangers and brackets used in the manifold system are not robust enough in design to “accommodate thermal expa
Crash-test ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Jeep Grand Cherokee SUV 4WD | ||||
| 2020 Jeep Grand Cherokee SUV 2WD |
Source: NHTSA recalls, complaints and NCAP APIs, covering GRAND CHEROKEE, GRAND CHEROKEE SRT, GRAND CHEROKEE TRACKHAWK. Last refreshed 2026-09-29.