Recalls · problems · safety

2020 Mazda CX-5: recalls and problems

No recalls and 107 owner complaints on file with NHTSA. The most-reported problem area is electrical system.

0recalls
107complaints
10crashes reported
0fires reported
6injuries reported

Recalls

NHTSA lists no recalls for the 2020 Mazda CX-5. Individual cars can still have open manufacturer campaigns, so check your VIN.

Check recalls for your exact VIN

Most common problems

  • Electrical System30 · 28%
  • Unknown Or Other25 · 23%
  • Engine17 · 16%
  • Service Brakes13 · 12%
  • Forward Collision Avoidance12 · 11%
  • Power Train8 · 7%
  • Vehicle Speed Control6 · 6%
  • Structure6 · 6%
  • Air Bags5 · 5%
  • Back Over Prevention4 · 4%

What owners report

Vehicle Speed Control,Back Over Prevention,Forward Collision AvoidanceCrash

When coasting into a parking space the car suddenly accelerated. at a high rate of speed, the car jumped the curb and planting area of median separating the parking area. the car struck 2 other cars on the other side of the median. the car directly in front of my car was moved several feet. my air bag deployed.

Unknown Or Other

I purchased a brand new mazda cx5 in 2020 that now has 46,000 miles on it. it is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from fm to am, changes the time zone, drops hand free phone calls, initiatives hands free phone calls, does not a

Engine

Cylinder head has failed at 53,000 miles. mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. they have an extended warranty for the turbo engine but not for the standard engine. looking through online forums, there are hundreds of not thousands of these issues for this model year and engine. mazda has clearly acknowledged there is an issue and should repair these

Electrical System

The infotainment display screen on my 2020 mazda cx-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." while driving at highway speeds, the touchscreen constantly registers phantom touches. it actively hijacks the vehicle's computer system and cuts out my apple carplay connection during trips. this morning, the ghost touching randomly turned the apple maps

Excerpts from complaints filed with NHTSA. They are owner reports and have not been verified.

Crash-test ratings

VersionOverallFrontalSideRollover
2020 Mazda CX-5 SUV AWD★★★★★★★★★★★★★★★★★★★★
2020 Mazda CX-5 SUV FWD★★★★★★★★★★★★★★★★★★★★

Source: NHTSA recalls, complaints and NCAP APIs, covering CX-5. Last refreshed 2026-09-29.