Recalls · problems · safety

2017 Mazda CX-5: recalls and problems

1 recall and 148 owner complaints on file with NHTSA. The most-reported problem area is electrical system.

1recalls
148complaints
5crashes reported
0fires reported
3injuries reported

Recalls

Check recalls for your exact VIN

Most common problems

  • Electrical System43 · 29%
  • Unknown Or Other35 · 24%
  • Engine15 · 10%
  • Service Brakes14 · 9%
  • Fuel/Propulsion System13 · 9%
  • Visibility/Wiper12 · 8%
  • Structure12 · 8%
  • Power Train11 · 7%
  • Vehicle Speed Control6 · 4%
  • Lane Departure5 · 3%

What owners report

Electrical System

The radio is uncontrollable by driver. the radio the self dial from bluetooth. even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. there are no warnings. mazda is unwilling to assess without pay.

Electrical System

There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. the music will blast up or down randomly it’ll get stuck and it’s very distracting. it will hang up on people while you’re having a conversation through the car phone. this was a recall for mazda 2014 through 2016 and they need to extend it because it was still happening with my 20

Electrical System

Infotainment system randomly makes its own selections. turns volume up and down, changes settings, changes stations... etc. anything that can be controlled on the screen is at risk of being randomly hijacked. once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " i jumped so badly i actually could have crashed if i hadn't been at a lig

Engine And Engine Cooling

The contact owns a 2017 mazda cx-5. while driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. the contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. the independent mechanic diagnosed the issue as a blown head gasket. for a secondary inspection, the vehicle was transported to an authorized mazda dealer

Excerpts from complaints filed with NHTSA. They are owner reports and have not been verified.

Crash-test ratings

VersionOverallFrontalSideRollover
2017 Mazda CX-5 SUV FWD★★★★★★★★★★★★★★★★★★★★
2017 Mazda CX-5 SUV AWD★★★★★★★★★★★★★★★★★★★★

Source: NHTSA recalls, complaints and NCAP APIs, covering CX-5. Last refreshed 2026-09-29.