2017 Jeep Cherokee: recalls and problems
6 recalls and 1,334 owner complaints on file with NHTSA. The most-reported problem area is power train.
Most common problems
What owners report
Ptu failed on my 2017 cherokee jeep. it should be involved in a recall but it is not and i’m paying out of pocket to this repair.
Critical vehicle system safety & telematics failures: 1.electrical & elictrical defects: the vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. while operating on public roadway, including [xxx] entering [xxx], the tracking telemetry completely losses spatial orientation. mapping the vehicle floating
I’m trying to get my car fixed the diagnostic result was that i need a new transfer case as a right now the the waiting time for that part is 8 months and over 700 on backup orders the more i dig in to this part it seems that is an issue with this model, probably should have been a recall on this. please help me out to see if jeep can help with this problem thank you [xxx] [xxx] information redacted pursuant to th
I was stopped at a red light and once the light turned green my vehicle made a grinding noise and would not go faster than about 15 miles per hour. i pulled through the intersection and over to the side of the road and put my hazard lights on and put the vehicle in park but it wanted to roll while in park so i put the parking brake on. there was no warning lights or messages or other symptoms prior to this failure.
Crash-test ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2017 Jeep Cherokee SUV 4WD | ||||
| 2017 Jeep Cherokee SUV 2WD |
Source: NHTSA recalls, complaints and NCAP APIs, covering Cherokee. Last refreshed 2026-09-29.